If you can’t access SuccessFactors provisioning right now, you are not alone. We just had the same problem and, as it seems, quite a few others. Luckily, there is an easy fix. A notice has just been published in JAM to take the following steps to regain your access:
- go to the SuccessFactors portal starting page https://partners.successfactors.com/Pages/Partner-Portal-Home.aspx
- in the portal click “Contact Us”
- choose request type “Provisioning Account Password Reset”.
- give your Provisioning ID and – very important – the Data Center for your account
Contact address for further assistance: SAP_US_PSC@sap.com
